The Cleaning Brothers LLC Guarantee

If It’s not right, we’ll make it right.

Every cleaning we perform is backed by a simple promise to Yakima Valley homeowners and businesses: tell us if something’s off, and we’ll return to fix it at no added cost.

24 hrs

TO REPORT A CONCERN
Report it, we review it, we return and re-clean the area. No arguments, no added charge.

How the 24-Hour Guarantee works

If something is missed, let us know within 24 hours of your cleaning. Here’s exactly what happens next.

01

Report it

You flag the concern
Contact our team within 24 hours of your cleaning and tell us what was missed.

02

We review it

Our team looks into it
We review what happened so we know exactly what needs a second look.

03

We fix it

We re-clean the area
We return promptly and re-clean the specific area, at no added cost to you.

No arguments

You won’t have to fight to be heard. If an area was missed, we simply fix it.

Prompt response

We respond to reported concerns quickly, so the fix doesn’t drag out.

Zero added cost

You already paid for the job to be done right; an eligible re-clean is free.

What the guarantee covers

Our guarantee is built around getting the job done to the standard you expect.

  • Missed cleaning areas
  • Incomplete cleaning tasks
  • Areas that don’t meet the agreed cleaning standard
  • A return visit to correct an eligible concern

Who this applies to

Built for the customers and services we clean across Yakima and the surrounding Yakima Valley. Every guarantee has some boundaries. If you’re unsure whether your booking is covered, just ask.

What makes this guarantee possible

A guarantee only means something if the team behind it can consistently deliver.

500+ Clients

We’ve built our reputation this year by showing up, doing the work right, and standing behind it when something needs a second look.

Questions about the guarantee

Our team reviews the issue you reported. If a re-clean is needed, we return promptly to correct the specific area.

Coverage details for each specific service are being finalized. Reach out to our team, and we’ll walk you through what’s included for your booking.

Booking us means trusting us with your space.

Our guarantee exists so that trust is backed by a clear process. Not just a promise on a page.